Helicopters of Canadian company Airborne Energy Solutions will no longer drop out of the communications loop, not with SkyTrac's ISAT-200 flight following system keeping track of their location every second they're in the air.
Headquartered in Whitecourt, Alberta, AES deploys helicopters to remote locations with limited or non-existentent communications coverage and infrastructure. The lack of reliable communications made flight following difficult and ineffective, as well as creating a void in operational safety.
AES therefore sought out a flight following vendor to bridge this gap in their capabilities. The company eventually selected SkyTrac's ISAT-200, a flight following/satellite communications system which is AFF-approved and certified by Transport Canada, FAA, and EASA.
As a result of installing the ISAT-200 system in all of their aircraft, AES has seen a dramatic improvement in operational efficiency and safety, especially with late check-in situations.
AES company dispatchers now employ a text messaging procedure with regards to real-time flight following. When a late check in occurs, dispatchers can take several options to ensure that pilots and passengers are safe. They can also quickly find out if the situation is an actual emergency that needs immediate response.
ISAT-200 also collects and stores information that may be of use during incident investigations. This makes it easier for AES to ascertain what went wrong during an accident and what to fix.
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